It is important as a gambler to review the trust that you have in a casino or gambling platform that you gamble on simply because casinos or gambling platform can change over time in the service quality that they deliver due to laxity in management or a change in management, or some other reasons.
Trust should never be absolute, your trusted casino can start failing without your knowledge if you do not follow up with them and the reviews that are receiving from their most recent customers, or new complains from other old customers.
When a casino or gambling platform earns your trust through the quality of service delivered, it is not impossible for that trust to be broken.